Product Manager

Michael Page

You operate as a competent professional under the direction of the Product and Delivery Lead. You use your experience in product management to help the deliver the organisation’s objectives, working collaboratively with colleagues across the charity. Working within an Agile framework, you apply strategic thinking to ensure our work meets the needs of users.

Client Details

Michael Page have teamed up with a fantastic charity, to digitise their business.


The key responsibilities for the Product Manager are:

  • Design, build and iterate services and products, but are not limited to digital
  • Work on discoveries, prototypes and continuous improvements that span the charity
  • Translate and join up user and organisational needs into the end-to-end design and delivery of valuable services, no matter the channel
  • Form the vision for services or products and engage the team and stakeholders in the development of that vision over time
  • Keep people informed about the development of services or products and promote their uptake
  • Represent users throughout the delivery process and use their feedback to inform continuous improvement

Whilst we are one team with a shared purpose, you will work iteratively in cross-functional Scrum teams made up of people from across the charity to bring impactful and meaningful work to life.

Product managers need to be passionate about the quality of the services and products we are delivering to help users complete their goal and for the charity to deliver on its strategy. They use their knowledge of user needs and organisational goals to frame problems and set priorities for the delivery team.


The successful Product Manager will be experienced in:

  • Agile working, helping the team the manage and visualise outcomes, prioritise work and work to agreed minimal viable product (MVP) scope.
  • Lifecycle perspective, recognising when products move from one stage to another and ensuring the team is working towards the appropriate standards for the relevant phase.
  • Operational management for services or products, with the ability to redesign processes, amend existing process and plan and operationalise the stages of a new product or service development. You are the escalation point for operational issues.
  • Problem ownership by ensuring the right actions are taken to investigate, resolve and anticipate problems and co-ordinating the team to investigate and implement solutions.
  • Strategic ownership by getting buy-in from the organisation, working with information to develop a strategy.
  • User focus by collaborating with user researchers, understanding the different between user needs and desires of the user, prioritising and defining approaches to understand the user story and guiding others to do so.

Job Offer

On offer for the chosen Product Manager is £40k + full remote working.

Contact Name: Victoria Naughton
TJ/9082/JN -112021-4527234_1637072838
Job ID:


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