IT Support Engineer. Infrastructure / Security – Global Retailer

  • Full Time
  • Watford

Recruitment Revolution

Excellent opportunity for a hands-on IT Infrastructure Engineer to join a $200 billion global retailer.

Role Info:

IT Infrastructure Engineer / Technical Support
Watford, Hertfordshire (Office Based)
£40,000 – £45,000
Plus Excellent Benefits Package
Full Time
Your Skills: Strong Microsoft Windows knowledge, strong understanding of IT security, experience with Cisco switching / routing technologies

5th largest retailer in the world
Ranked #10 on the Fortune 500 rankings
$200+ billion revenue

The IT Infrastructure Support Engineer Role:

We are looking for a hands-on infrastructure engineer to provide IT support on Infrastructure based technologies. The role also requires a focus and knowledge of IT security, in terms of vulnerability management, patching and securing the infrastructure.

Key Responsibilities:

+ Take ownership of various tasks involved in the implementation, support and security patching of Warehouse and Head Office network infrastructure equipment.
+ Participate in IS projects where applicable ensuring assigned tasks are completed in line with deadlines.
+ As part of the Networking Infrastructure team, handle relevant support escalations from the Helpdesk and ensure a timely resolution.
+ Assist with security audits (SOX, PCI), both ensuring the infrastructure is secure and patched, but also submitting required evidence and documentation.
+ Manage and liaise with 3rd party providers such as hardware / software vendors and network service providers.

About You:

+ Support of Windows technologies and Operating Systems such as Windows 10 / 11, Windows Server 2012 – 2019 and Active Directory
+ Strong hands on technical experience with Server and Network security. Ability to secure the infrastructure and also deal with security incidents.
+ Experience with Cisco systems such as switches, routers, Access Points and VoIP
+ Good understanding of firewalls, VPN, virtualisation (VMWare / ESX preferred), Azure
+ IBM iSeries experience desirable

You must be a team player, self-motivated and possess good communication skills, both verbal and written. Willingness to travel and flexibility to work unsociable hours is a must. An attention to detail with good organisational skills is also required.

Benefits on completion of 90 days probation:

+ Executive membership for staff and 3 others
+ Life Insurance
+ Pension Plan
+ Employee assistance programme
+ Optical benefit after 1 year employment
+ Dental benefit after 2 years employment
+ 20 days annual holidays

Candidates must be able to work freely in the UK without restrictions.

Interested? Apply here for a fast-track path to the Hiring Manager

You may have worked in the following capacities:
IT Infrastructure Engineer, Technical Support, Technical Analyst, Desktop Support, IT Support, Infrastructure Analyst, End User Support, IT Technician, IT Engineer, IT Systems Support, Cloud, Networking.

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.


Contact Name: Team RR
Job ID: