Excellent opportunity for a hands-on IT Infrastructure Engineer to join a $200 billion global retailer.
IT Infrastructure Engineer / Technical Support
Watford, Hertfordshire (Office Based)
£40,000 – £45,000
Plus Excellent Benefits Package
Your Skills: Strong Microsoft Windows knowledge, strong understanding of IT security, experience with Cisco switching / routing technologies
5th largest retailer in the world
Ranked #10 on the Fortune 500 rankings
$200+ billion revenue
The IT Infrastructure Support Engineer Role:
We are looking for a hands-on infrastructure engineer to provide IT support on Infrastructure based technologies. The role also requires a focus and knowledge of IT security, in terms of vulnerability management, patching and securing the infrastructure.
+ Take ownership of various tasks involved in the implementation, support and security patching of Warehouse and Head Office network infrastructure equipment.
+ Participate in IS projects where applicable ensuring assigned tasks are completed in line with deadlines.
+ As part of the Networking Infrastructure team, handle relevant support escalations from the Helpdesk and ensure a timely resolution.
+ Assist with security audits (SOX, PCI), both ensuring the infrastructure is secure and patched, but also submitting required evidence and documentation.
+ Manage and liaise with 3rd party providers such as hardware / software vendors and network service providers.
+ Support of Windows technologies and Operating Systems such as Windows 10 / 11, Windows Server 2012 – 2019 and Active Directory
+ Strong hands on technical experience with Server and Network security. Ability to secure the infrastructure and also deal with security incidents.
+ Experience with Cisco systems such as switches, routers, Access Points and VoIP
+ Good understanding of firewalls, VPN, virtualisation (VMWare / ESX preferred), Azure
+ IBM iSeries experience desirable
You must be a team player, self-motivated and possess good communication skills, both verbal and written. Willingness to travel and flexibility to work unsociable hours is a must. An attention to detail with good organisational skills is also required.
Benefits on completion of 90 days probation:
+ Executive membership for staff and 3 others
+ Life Insurance
+ Pension Plan
+ Employee assistance programme
+ Optical benefit after 1 year employment
+ Dental benefit after 2 years employment
+ 20 days annual holidays
Candidates must be able to work freely in the UK without restrictions.
Interested? Apply here for a fast-track path to the Hiring Manager
You may have worked in the following capacities:
IT Infrastructure Engineer, Technical Support, Technical Analyst, Desktop Support, IT Support, Infrastructure Analyst, End User Support, IT Technician, IT Engineer, IT Systems Support, Cloud, Networking.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Contact Name: Team RR
To apply, please visit the following URL:https://www.technojobs.co.uk/job/3085839/it-support-engineer-infrastructure-security-global-retailer/→