IT Support Engineer

Job Description

The ideal IT Support Engineer will join an experienced and creative team in supporting one of the UK’s biggest Post Production facilities on a range of first line IT support and system administration duties.

Role & Responsibilities

• Staff & Client helpdesk functions including call handling/logging
• Machine imaging & hardware maintenance
• AD, DNS, DHCP administration
• Remote and desk side assistance of desktops & laptops covering core apps;
• Windows, Mac, Citrix, Office, Office 365, Print, Smartphone, AV, Patching
• Supporting a scheduling app ScheduALL (no previous experience required…)

Skills & Qualifications

• Experience of having worked in an IT support role
• Good IT skills, PC and Mac literate
• Excellent and accurate attention to detail data input and checking
• Excellent spoken and written English language skills with the confident ability to communicate to all levels across the company
• Able to organise own workload and work effectively with a busy, talented team.

Contact Name: Abdi Colad
Reference:
TJ/3086/233661_1655999513
Job ID:
3107810